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SRM-MDM Catalog fails giving a "Page not found or not available error"

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Hi SRM Gurus,

 

We are in SRM7.0 and using SRM-MDM Catalog 3.0 within Netweaver Portal 7.0. We have a Producer SRM Portal federated to a Main Netweaver Consumer Portal.

 

1) When we are trying to select an material in SRM-MDM Product Catalog and adding it to Shopping cart via the SRM Portal (Producer), it fails intermittently giving a "Page not found or not available" for Launchpad Start URL. We have already checked up SAP Note 1260119 and given "Everyone" group to the Launchpad Start URL iview under Common parts ERP-iView.

 

When I look into the URL address properties for the failed shopping cart , i get the following:

 

http://xxx.xxxx.com:1111/irj/portal?NavigationTarget=ROLES://portal_content/com.sap.pct/specialist/com.sap.pct.srm.srm70/com.sap.pct.srm.core.fl_core/com.sap.pct.srm.core.fl_roles/com.sap.pct.srm.core.ro_purchasingassistant/fl_purchasing/fl_overview/com.sap.pct.srm.core.ws_purchasing/fl_create_documents/com.sap.pct.srm.core.iv_create_sc&CurrentWindowId=WID1246910622134&NavMode=3

 

When I get the material transfer to the shopping cart successfully, I notice the URL properties is

 

http://xxx.xxxx.com:1111/irj/portal?NavigationTarget=pcd:portal_content/com.sap.pct/specialist/com.sap.pct.srm.srm70/com.sap.pct.srm.core.fl_core/com.sap.pct.srm.core.fl_roles/com.sap.pct.srm.core.ro_purchasingassistant/fl_purchasing/fl_overview/com.sap.pct.srm.core.ws_purchasing/fl_create_documents/com.sap.pct.srm.core.iv_create_sc&NavMode=3&UsePost=True&SAPSRM_RESUME_ID=SAPSRM_OCI

 

The two differences that I notice here :

 

- When it fails within the URL, NavigationTarget=ROLES://portal_content..and when it works NavigationTarget=pcd:portal_content

- When it fails, at the end of the URL I have CurrentWindowId=WID1246910622134&NavMode=3..and when it works, it has SAPSRM_RESUME_ID=SAPSRM_OCI

 

Why is it failing intermittently..Is there any configuration settings in the Portal or backend SAP SRM that we have missed.

 

2) The shopping cart integration with the SRM-MDM Catalog totally fails within the federated Consumer Portal giving a "Page not found or not available" all the time. When I check up this URL, it gives me the following

 

http://yyy.yyyy.com:1111/irj/servlet/prt/portal/prtroot/pcd:portal_content/every_user/general/defaultDesktop/frameworkPages/frameworkpage/nav_types_set/com.sap.portal.headerless_frameworkpage/com.sap.portal.innerpage?NavigationTarget=gp:kjs_portal/pcd:portal_content/com.sap.pct/specialist/com.sap.pct.srm.srm70/com.sap.pct.srm.core.fl_core/com.sap.pct.srm.core.fl_roles/com.sap.pct.srm.core.ro_purchasingassistant/fl_purchasing/fl_overview/com.sap.pct.srm.core.ws_purchasing/fl_create_documents/com.sap.pct.srm.core.iv_create_sc&NavMode=3&UsePost=True&SAPSRM_RESUME_ID=SAPSRM_OCI

 

Here, it is taking me via the Consumer portal to the default-framework page and then via NavigationTarget, it takes me to the producer Portal (NavigationTarget==gp:kjs_portal/) and fails although it is taking me to the right Purchasing Assistant role within SRM7.0 PCD folders.

 

Is there any configuration missing in the federation for this to fail.

 

Regards,

Rajan.K


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