Shopping cart (PReq): BBP_PD 045 User xxx is already processing document

Hi there,

Using SRM 7 extended classic scenario

We had a situation on April 6th where a user created a self approved shopping cart. However, before the SRM system was able to generate a PO number, the user went in to edit the shopping cart. The shopping cart got approved, but no PO number was generated.

I checked RZ20 and can indeed see the error message there. I also checked SM12 and there are no lock entries as it is now 7 days since the shopping cart was created.

I executed FM BBP_PD_SC_RESUBMIT in production, entered in I_OBJECT_ID and I_PO_GUID. This however, did nothing.

I was able to recreate this scenario in our development environment, but I noticed one difference. The status of the shopping cart in our development system was I1111 (Item in Transfer Process) but in production, the status is I1129 (Approved). From analyzing the development and production shopping carts in BBP_PD, I can also see that the production shopping cart does not have an object key.

When I execute the FM in development I enter _OBJECT_ID, OBJECTKEY and I_PO_GUID and this creates the SRM PO number successfully

Where can I go from here

Thanks for your help.

Bernard.