Hi everybody,
We use the program /SAPSRM/OFFLINEAPPROVALSEND to send a notifcation mail to an approver.
Since we update our SAP SRM to a new support package (we were in SRM_SERVER version 700 support package SAPKIBKV09, now we are in SRM_SERVER version 700 support package SAPKIBKV15), when we execute the program /SAPSRM/OFFLINEAPPROVALSEND in th body of the mail,
the approval link don't work like before.
Before the update when we checked the approval link we had the address :" mailto:server_address... ", and when we clicked on the link an outlook window's opened to send an apporval answer.
But now with the new version we have this address : " sapevent:LINK?mailto:server_address... " and when we clicked on the link the SAP transaction SO00 opens.
However, In the program code we have the good adddress : <a href="mailto:server_address...
But when we receive the email in SOST transaction, the address from the link becomes " sapevent:LINK?mailto:server_address " and whe have not the Outlook window which opens cliking on the approval link but the sap transaction SO00.
Can anyone help me please ?
Thanks for answers.